If you are unhappy with your order for any reason, you may send it back. All items must be returned within 30 days from shipment in new, unused condition, with no signs of use or wear. All returns must include the item(s), return label, and packing slip. If any of these items are missing, the processing time will be severely delayed.
Handbags, jewelry sets, and fashion accessories are ALL FINAL SALE. NO RETURNS or EXCHANGES ALLOWED. NO RETURNS ON FACE MASKS AND/OR headpieces (i.e. head scarves). Please note that SALE AND CLEARANCE ITEMS FINAL SALE. NO EXCHANGES OR RETURNS. Shaco Couture reserves the right to reject (and not return) items that do not adhere to this return policy. Terms and conditions are subject to change at any time.
Exchanges are free and returns are easy. Please contact us via email or phone if you will like to exchange your purchase. Returns may be dropped off at any FedEx location, FedEx authorized shipping location, or through the Postal Service (any post office, USPS driver, or scheduled USPS pickup). Please do not return packages to self-serve drop boxes as this will result in delays.
